setup planetsoftware as admin-assistance

Created by Dominik Kirschner, Modified on Tue, 21 May 2024 at 10:09 AM by Dominik Kirschner

Prerequisite: existing correspondence via our ticket portal.


Check the option from the following support article in your tenant:

https://support.cad.at/de/support/solutions/articles/101000519613-howto-jemanden-in-3dexperience-einladen-der-bereits-solidworks-cloud-services-besitzt 


The ticket will provide you with the e-mail address of the person who will be made assistant administrator. Invite this person to your platform as an "administrator" as described in the article https://support.cad.at/de/support/solutions/articles/101000519613-howto-jemanden-in-3dexperience-einladen-der-bereits-solidworks-cloud-services-besitzt 


Remove the assistant administrator again as soon as you no longer need the services by clicking on "block user" and then on "remove user":


Prerequisite: existing correspondence via our ticket portal.




Check the option from the following support article in your tenant:

https://support.cad.at/de/support/solutions/articles/101000519613-howto-jemanden-in-3dexperience-einladen-der-bereits-solidworks-cloud-services-besitzt




The ticket will provide you with the e-mail address of the person who will be made assistant administrator. Invite this person to your platform as an "administrator" as described in the article https://support.cad.at/de/support/solutions/articles/101000519613-howto-jemanden-in-3dexperience-einladen-der-bereits-solidworks-cloud-services-besitzt.




Remove the assistant administrator again as soon as you no longer need the services by clicking on "block user" and then on "remove user":


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